What We Offer
IT Services Built for Enterprise Scale
From first-line helpdesk support to global hardware deployments and secure asset disposal. SharpField Global delivers the full IT services lifecycle with precision and accountability.
Service 01
IT Support & Helpdesk
Our multi-tier helpdesk delivers L1, L2, and L3 support with measurable SLAs and fast resolution times. Whether remote or on-site, our engineers ensure your workforce stays productive without interruption.
L1 / L2 / L3 tiered support model
ITSM ticketing platform integration
Remote diagnosis & resolution
Escalation management & reporting
Agreed SLA with performance dashboards
L1–L3
Full Tier Coverage
24/7
Available Support
4hr
Priority Response SLA
99.5%
Uptime Delivered
IT Support & Helpdesk
Fast, reliable multi-tier support keeping your business running without interruption.
Service 02
Managed IT Services
We become your outsourced IT department, handling proactive monitoring, patch management, infrastructure oversight, and strategic planning. Predictable monthly costs, zero surprises, and a team that genuinely understands your business.
24/7 proactive infrastructure monitoring
Patch management & security updates
Monthly reporting & strategic IT reviews
Vendor & licence management
Dedicated account manager
Zero
Hidden Costs
Scalable
On Demand
Fixed
Monthly Pricing
Proactive
Monitoring Model
Managed IT Services
Your complete outsourced IT department proactive, strategic, and always on.
Service 03
Field Support Engineers
Certified engineers dispatched on-demand to your sites across the UK, Gulf, and North America. Hardware break-fix, installations, cabling, IMACDs, and physical infrastructure work, sharp execution within your SLA window.
On-demand engineer dispatch
Hardware break-fix & replacement
IMACD services (Install, Move, Add, Change, Dispose)
Structured cabling & patching
Site survey & documentation
4hr
Priority Dispatch
NBD
Standard Response
150+
Certified Engineers
3
Global Regions
Field Support Engineers
Certified engineers on-site within your SLA, wherever your infrastructure needs them.
Service 04
Hardware Deployment
End-to-end device rollouts across single or multiple sites. Imaging, configuration, asset tagging, logistics, and on-site installation managed with precision from first device to last sign-off.
Device imaging & pre-configuration
Asset tagging & inventory management
Multi-site rollout coordination
Logistics & staging
User handover & acceptance sign-off
Global
Logistics Network
Full
Documentation
1-1000+
Devices Per Project
Multi
Site Capable
Hardware Deployment
From single workstations to 1,000-device enterprise rollouts delivered on schedule.
Service 05
WiFi Survey & Design
Professional wireless site surveys, RF heat mapping, and network design. We identify dead zones, interference sources, and optimal access point placement to deliver full-coverage, high-performance wireless infrastructure.
Pre- and post-deployment site surveys
RF heat mapping & signal analysis
Access point placement recommendations
Detailed survey reports & floor plans
Ekahau & AirMagnet survey tools
Any
Site Size
Full
Report Included
Pre+Post
Survey Options
RF
Heat Mapping
WiFi Survey & Design
Eliminate dead zones and deliver reliable wireless coverage across every square metre of your site.
Service 04
IT Asset Disposal (ITAD)
Secure, certified end-of-life IT asset disposal aligned to GDPR, NIST, and WEEE compliance standards. Every asset is tracked, wiped or destroyed, and reported with full chain-of-custody documentation for your compliance records.
NIST 800-88 certified data destruction
Certificate of data wipe per device
WEEE-compliant environmentally responsible recycling
Full chain-of-custody documentation
Asset value recovery & remarketing options
100%
Asset Tracked
WEEE
Certified Recycling
GDPR
Fully Compliant
NIST
800-88 Standard
IT Asset Disposal
GDPR-compliant, certified, and environmentally responsible disposal of your end-of-life IT assets.
Pricing Models
Flexible Engagement Options
Choose the model that fits your business from ad-hoc incident response to fully managed monthly retainers. All pricing is in USD and fully transparent.
Pay As You Go
Ad-Hoc Support
Per engineer hour · No contract
Ideal for one-off incidents, project-based field work, or supplementing your existing IT team when needed.
Get a Quote- No minimum commitment
- NBD engineer dispatch
- Work report provided
- UK, Europe, Gulf, APAC & US coverage
Monthly Retainer
Managed Services
Per month · 12-month contract
Full managed IT services package monitoring, helpdesk, patch management, and strategic reviews. Your dedicated IT department.
Get Started- 24/7 monitoring included
- 4hr priority SLA response
- Dedicated account manager
- Monthly performance reports
Project Based
Enterprise Project
Scoped per project · Fixed price
For large-scale rollouts, multi-site deployments, ITAD programmes, or WiFi infrastructure projects requiring dedicated resources.
Discuss Project- Dedicated project manager
- Fixed-price scoped delivery
- Multi-region capability
- Full documentation & sign-off
Not Sure Which Service You Need?
Talk to our team. We'll assess your requirements and recommend the right service model with a transparent quote within 24 hours.
